- Which locations are available?
- Monitors can be created in one of the following locations: US West, US East, Finland, Germany, Japan or Australia.
- How are tests performed?
- All tests are performed by your selected schedule. This could be daily or hourly. Daily checks will run at 12 am UTC.
- Why are my scores different to another service?
- Each service has different Hardware or Network conditions. There are many factors that affect performance metrics.
- How much variance do scores have?
- To reduce variance, we run each test multiple times to get more accurate performance metrics.
- How is Tax and VAT handled?
- Through the use of our payment provider Paddle, your tax and VAT will be handled automatically based on your region.
- I have custom needs
- Feel free to write an email to hello@lighthouse-metrics.com.